Privacy Policy
01 Introduction
Artes Studio Ltd. and its affiliated companies ("Artes", "we", "our" or "us") value your privacy. In this Privacy Policy ("Policy") we describe how we collect, use and disclose Personal Data we obtain about users of our website artestudio.io, its subdomains and related features ("Website"), our skill-based game ("Apps") and related materials, tools and services (collectively, the "Services").
Artes is dedicated to protecting your privacy rights and making our practices regarding your Personal Data more transparent and fair. This Policy describes the information we collect, store, use and share, and applies whenever you visit our Website, Apps or otherwise access or use any of our Services.
We strongly urge you to read this Policy and make sure you fully understand and agree to it. By using the Services, you signify your acceptance of this Policy. If you do not agree, please do not use our Services. This Policy is integrated into and forms part of Artes's Terms of Use.
02 Data We Collect
We collect Personal Data about you — any information which potentially allows your identification with reasonable means (for example, email address or name). The following types of Personal Data are collected:
| Category | What we collect |
|---|---|
| Account & Registration | Full name, email address, country of residence, phone number, birthdate, and username. |
| Identification | Physical address, phone number, government-issued ID, photos, utility bills, payment method and source of funds for identity verification and AML purposes. |
| Payment | Payment method, card information, transaction history, and chargebacks — collected by us or our payment processors when you make a deposit. |
| Usage | Pages viewed, scoring, win/loss rate, and screen recordings reflecting your interaction with our Services. |
| Technical | Geolocation data, device information (operating system, mobile carrier, screen resolution), IP address, and device identifiers. |
| Communications | Full name, email address, and any other information you provide when you contact us via email or in-app support. |
| Advertising & Marketing | Geolocation data, IP address, advertising identifiers (IDFA, AAID), engagement with marketing materials, and browsing history. |
03 Tracking Technologies
When you visit or access our Services, we use cookies, pixels, beacons, local storage, and similar technologies ("Tracking Technologies") to automatically collect information about you, your device, and your online behavior, in order to enhance navigation, improve performance, perform analytics, and offer tailored content and advertisements.
Types of Tracking Technologies
- Strictly Necessary — Essential to enable navigation and use of the Services' features.
- Tracking and Advertising — Collect browsing habits to make advertising more relevant and to measure ad effectiveness. Information may be shared with advertisers, publishers, and ad networks.
- Functionality — Allow the Services to remember choices you make (such as language) and provide enhanced personalized features including authentication.
- Performance — Collect information about your online activity (visit duration, behavioral data, content engagement) for analytics and statistics.
Managing Your Preferences
You can manage Tracking Technologies by changing your browser settings to send a "Do-Not-Track" signal. Note that certain features of the Services may not work properly if you delete or disable Tracking Technologies.
To opt out of personalized advertising on mobile devices:
- iOS: Enable "Limit Ad Tracking" or disable "Allow Apps to Request to Track" in your iOS device settings.
- Android: Enable "Opt out of Ads Personalization" in your Google Ads settings within Android settings.
You may also visit the Interactive Advertising Bureau (US/EU) or the European Interactive Digital Advertising Alliance to opt out of certain third-party targeting technologies.
04 Why We Process Your Personal Data
| Purpose | Legal Basis |
|---|---|
| Registration & Provision of Services | Performance of contractual obligations; your consent; and our legitimate interest in providing our Services to you. |
| Payment Processing | Performance of contractual obligations; compliance with legal obligations; and our legitimate interest in processing payment. |
| Improve Our Services | Our legitimate interest in providing and improving our Services. |
| Marketing & Advertising | Your consent (where required) and our legitimate interest in providing tailored content and promoting our Services. |
| Integrity & Fraud Prevention | Your consent (where required), compliance with legal obligations, and our legitimate interest in maintaining the security of our Services. |
| Compliance with Legal Obligations | Compliance with our legal obligations and our legitimate interest in assisting law enforcement agencies. |
Providing users with a fair, balanced, and competitive experience is extremely important to us. We may use anti-cheat and fraud prevention technologies to identify and prevent malicious activity, which may collect and analyze data about your device and usage of our Services.
06 Your Rights
If you reside in the EU or other jurisdiction offering similar rights, you may request to:
- Access — Receive confirmation of whether Personal Data concerning you is being processed and access your stored Personal Data.
- Deletion — Request that we erase or delete Personal Data held about you.
- Rectification — Request correction of inaccurate, incomplete, or outdated Personal Data.
- No automated decision-making — Not be subject to a decision based solely on automated processing, including profiling, which produces significant legal effects.
- Data portability — Request that we move, copy, and transfer your Personal Data to another IT environment in a safe and secure way.
- Restrict or object to processing — Request that we restrict or cease to conduct certain processing of Personal Data.
Please note that these rights are not absolute and may be subject to our legitimate interests and regulatory requirements. You are welcome to contact us at Support@artestudio.io. If you are unsatisfied with our response, you can lodge a complaint with the competent supervisory authority.
07 Transfer of Data
We operate globally. Any information that we collect, disclose, or share, including your Personal Data, can be stored and processed in various jurisdictions around the world, including (but not limited to) the European Economic Area, United Kingdom, and United States.
To the extent that the EU/UK General Data Protection Regulation is applicable, we will only transfer and share Personal Data to data recipients:
- Located in the EEA or UK;
- Located in non-EEA/UK countries approved as providing an adequate level of data protection; or
- Who have entered into legal agreements ensuring an adequate level of data protection.
08 How We Protect Your Personal Data
We have implemented administrative, technical, and physical safeguards to help prevent unauthorized access, use, or disclosure of your Personal Data. While we seek to protect your information and keep it confidential, we cannot guarantee the absolute security of any information.
There is always some risk involved in transmitting information over the internet, and others could find a way to thwart our security systems — which can lead to reputational harm, fraud, or identity theft. We encourage you to exercise discretion regarding the Personal Data you choose to disclose. If you feel that your privacy was not treated in accordance with this Policy, please contact us via the contact details below.
09 Minors
Our Services are intended solely for users who are eighteen (18) years of age or older and can form legally binding contracts under applicable laws. We do not knowingly collect or solicit Personal Data from anyone under 18 years of age, and we reserve the right to request proof of age at any stage.
In the event that we learn we have collected Personal Data from an individual under 18 years of age without verification of parental consent, we will delete that information upon discovery. If you believe we might have any information from or about an individual under 18 years of age, please contact us through the contact details below.
10 Retention
We will retain your Personal Data for as long as necessary to provide our Services, and as necessary to fulfil the purposes and legal obligations identified in this Policy, including to comply with legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information collected, the purpose for which it is collected, and the need to destroy outdated, unused information at the earliest reasonable time.
11 Controlling Version
This Privacy Policy has been drafted in the English language, which is the original and controlling version. All translations of this Privacy Policy into other languages shall be solely for convenience and shall not control the meaning or application of this Privacy Policy. In the event of any discrepancy between the meanings of any translated versions and the English language version, the meaning of the English language version shall prevail.
12 Updates to This Policy
We reserve the right to change this Policy at any time. The most current version will always be posted on our Services (as reflected in the "Last Updated" heading). You are advised to check for updates regularly. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the updated Policy.
13 Contact Us
If you have any further questions, please contact us by email at: